Implemented a Control Center solution which provided the following:
- Automatically provisions participant sheets for all approved participants in their respective program
- Tracks all utility and contractor activities required to complete the program, including upgrades, costs, and scheduling, which provided standardization across the various programs
- Tracks and summarized all participant information and key metrics through a program summary
- Created several reports and program level dashboards allowing multiple users to interact with the data as applicable to successfully navigate through each phase of the program
- Allowed the utility company to stand up future programs and provision the necessary participant sheets as clients sign up through their website creating sustainable growth over time. Portfolio summary and metrics provide insights to each program to promote future enhancements and opportunities.