Standardized Processes in a Medical Billing Company

CASE STUDY OVERVIEW

A medical billing company needed to standardize its tracking, organizing, and management processes as it expanded locations. 

Results Achieved

Staff were able to efficiently follow up on claims

Communication across teams

Efficient onboarding process

Standardized templates

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ClientInfo
Medical Billing

Company type

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What Did the Customer Need?

  • An effective way to track and manage medical claims processing for 150+ locations
  • A centralized location to retrieve medical claims that were stored in various data sources
  • Standardized process for all locations to follow and track the performance of claims being processed
  • Scalability for future practices

How Did M2's Smartsheet Solutions Solve the Problem?

Our Control Center Solution

Tracking Process

Tracking & Automation

Organized Data Storage

Smartsheet Control Center

Standardized Work Process

Dashboards and Workflows

Growth and Expansion

Location Standardization

Are you Ready to Optimize your Processes?

Let M2 Strategy’s Smartsheet Consulting services guide you in creating an agile, automated, and optimized solution. Together, we’ll simplify the complex.

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